Les Clefs d’Or is a professional association of hotel concierges, with approximately 4000 members working in over 80 countries across 530 destinations, in literally every corner of the world. Easily identified by the golden crossed keys on their lapels, these members are an elite fraternity, globally connected, committed to professional development, and driven to setting new standards for guest service perfection.
Les Clefs d’Or were founded in France in 1929, then took a European dimension in 1952 to then become a worldwide organization. Their motto: service through friendship. Before being allowed to wear the golden keys, aspiring members must have many years of experience as a hotel concierge, pass extensive tests and prove beyond a shadow of a doubt. their ability to offer a great superior service.
Serving more than 100 million visitors each year, Les Clefs d’Or members meet an infinity of requests from everyday to extraordinary. As professional hotel concierges, their experience, knowledge and professional relationships make them the most trusted local experts and ambassadors for their chosen destinations.
With every member having access to the Les Clefs d’Or global network, often meeting face-to-face at one of their annual International Congresses, there is nowhere they cannot reach or guest request they cannot deliver. No one knows the world like Les Clefs d’Or. From Berlin to New York City, Paris to Tokyo, and everywhere in between, Les Clefs d’Or concierges strive to provide nothing short of inspired service.
The 67th UICH International Congress succeeds to destinations such as Mendoza, Dubai, Berlin, Seoul & Cannes and anticipates about 550 participants.