Hospitality Executive, Certified Coach
Stephanie has been in the customer service and learning and development industry for the past 24 years. Within the last 18 years she has traveled across the United States, Europe, and Asia facilitating leadership training and delivering motivational speeches with various clients. Currently, Stephanie serves as the Executive Director of Diversity & Inclusion Programs and Education for the MGM Resorts International, an entertainment company with 81,000 employees across the United States and overseas, she leads the Company’s CSR (Corporate Social Responsibility) efforts including 15 CSR Councils and 23 ENGs (Employee Network Groups), which have a social impact in the areas of Sustainability, Diversity & Inclusion, and Community Engagement (Philanthropy and Volunteering). In her role she develops business strategies that include recruiting and retaining top talent, elevate the guest experience, and increase employee engagement through the fostering of inclusive environments. Her years of management and leadership experience lends to her ability to speak on various topics and her years of developing her skills in facilitation and public speaking make her sessions dynamic and engaging.
Stephanie has a Bachelor’s Degree in Business Management, is a certified trainer for Franklin Covey, and a faculty member of University of California Higher Education system, she is the Vice Chair for Elevate and hold countless Human Resources, Diversity & Inclusion, Finance, Coaching, and Leadership certifications. Stephanie is currently writing a book and is targeting 2020 as year to get it published!
Stephanie was a keynote speaker for the Les Clef d’Or Congress in Berlin and recently invited to speak to Le Clef d’Or Japan in Tokyo.
Stephanie is married to a wonderful man named Mike and is the grandmother of two beautiful grandbabies. Stephanie delivers with energy and enthusiasm that brings her sessions to life.