Our Educational Day


Together Creating Tomorrow

EMBRACING THE EVOLUTION OF GLOBAL HOSPITALITY

Planning for the next International Congress in Delhi is well underway! Your Education & Training Committee has conducted a “deep-dive” into the data informed by you at Cannes this year and soon we will be sharing our exciting concept for your next International Education & Training Day.

“Together creating tomorrow.” – The Bar Camp in Cannes this year has been successful in many ways. It was a unique interactive event with an opportunity for all participants to be involved, comment and contribute to the developments to come. The 7 Keys to the Future were presented by the Bar Camp Host & Assistants and are the foundation of the data we have collected and are now using to create tomorrows Educational Content. We set the course not only for a little different Day Format but for a whole new Educational Experience to the whole membership  – Together we are creating tomorrow. *the updated Committee Charter

Embracing the evolution of global hospitality. – As we all recognize the changes in the global travel industry and the impact that this has on the role of the concierge within the luxury markets we are convinced Education & Training is one of the Key Objectives and Responsibilities of UICH Les Clefs d’Or in order to provide a relevant asset to the membership and supporting them in their daily operation within their Hotel Brands and Organisations. We strongly believe that the value of the Education & Training Day needs to be part of our communication to ensure Hotel Managers, General Managers and HR Managers so that they may understand the importance of attending a Congress, in hopes continue to support their concierge in the future and to convince the ones that might have doubts.

Keynote

Our speakers

Stephanie Piimauna

Stephanie Piimauna

Read more

Hospitality Executive, Certified Coach

Simon Thomas

Simon Thomas

Read more

Head Concierge, The Lanesborough, London

Melanie Ortner

Melanie Ortner

Read more

Ortner Coaching GmbH

Hakan Ozakbas

Hakan Ozakbas

Read more

Director of Business Performance, LHW

Swami Sukhabodhananda

Swami Sukhabodhananda

Read more

Spiritual Guru - Coach