"LES CLEFS D'OR"

67th International Congress

26 March - March 31, 2020

New Delhi, India

Looking forward to seeing you ...

Welcome message from ...

Roderick LEVEJAC
Intl President
UICH Les Clefs d’Or
Dear Members, Dear Friends,

 

Every single day, I tell myself how blessed we are to have inherited such a wonderful association that allows us to meet all over the world and discover our respective cultures, then leave, richer of our experiences, with the desire, already, to meet again the following year, for more ... and just as if we had left the day before.
I look forward to seeing you again next March in New Delhi, ...

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Welcome message from ...

Edwin SALDANHA
National President
Les Clefs d'Or India
Dear Friends,

 

Namaskar!!!
It is my privilege to welcome you all to my country for the 67th UICH, Les Clefs d'Or International congress at New Delhi. It’s an honor for the Indian section to be a host and we take great pride to showcase our vibrant country to all of you.
When we were inducted in UICH family in 2011 as an Independent section in Toronto it was a dream that one day we will host this magnificent event ...

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Welcome message from ...

Abey SAM
Arabia & Western Asia
Zone Director
Dear Members and Friends,

 

On behalf of the Arabian and Western Asia Zone, allow me to thank and welcome all of you to the 67th UICH International Congress in the exciting city of Delhi, India.
From March 28th, 2020 our colleagues in India will be hosting another historic event as its not only set for one of its kind excitements and also it’s the first international congress to be hosted by Les Clefs d’Or India. ...

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Congress Highlights

Just for you

OUR AWESOME SPEAKERS

Our Sessions

Your Education & Training Committee is excited to bring you the next part of our commitment to delivering outstanding, holistic and ongoing development for you - a world class concierge. After a thorough analysis of all your responses at the BarCamp sessions in Cannes last year, we can share with you a comprehensive programme of educational courses to inform, inspire and ignite your imagination.
Now is the time to make your choice of subjects you wish to learn more about. Please consider the following class options and you will be requested to select FOUR that are most relevant to you and your hotel team. THREE of these will be your learning programme for the day - the fourth is a back up if demand is too high. Please be mindful that there are limited spaces and you are politely requested to ensure prompt arrival for each class.

What is the Future …

... for Luxury Travel
Animated by Hakan OZAKBAS

Topic 1 More ...

The Smart Concierge

Adding Our Value
Animated by Melanie ORTNER

Topic 2 More ...

Daring to be Digital

 
Animated by TBC

Topic 3 More ...

Elevate Your Vision

A Masterclass in Networking
Animated by Simon Thomas & Alan GRIMES

Topic 4 More ...

Taking in the Journey

... not just the Destination Animated by Stephanie PIIMAUNA

Topic 5 More ...

Nurturing Our People

 
Animated by Heather JACOBS (TBC)

Topic 6 More ...

Living in Brandland

 
Animated by Trevor BOTKIN & Sarah DANDASHY

Topic 7 More ...

Our Benefactors

Be Part of It !!!

Platinum

Alliants

Alliants

Alliants
American Express Lifestyle

American Express Lifestyle

(more...)

American Express Lifestyle
The New York Times

The New York Times

Gold

Guest Services Worldwide

Guest Services Worldwide

Guest Services Worldwide
Rajasthan Tourism

Rajasthan Tourism

Rajasthan Tourism
The LaLiT New Delhi

The LaLiT New Delhi

The LaLiT New Delhi

The LaLiT New Delhi
The Oberoi Hotels & Resorts

The Oberoi Hotels & Resorts

The Oberoi Group

The Imperial

The Imperial

THE IMPERIAL

The Imperial
Concierge Organizer

Concierge Organizer

A proud partner of Les Clefs d'Or through the Book of Members and congress reg ...(more)

Concierge Organizer

Silver

FILLIPO

FILLIPO

Alice

Alice

Alice
Texas de Brazil

Texas de Brazil

Texas de Brazil
CIE

CIE

CIE
Le Meridien

Le Meridien

Le Meridien
The Lodhi

The Lodhi

The Lodhi
Crowne Plaza

Crowne Plaza

The Lodhi

The Lodhi

A little more about India ...